Concord Township Fire Department has averaged 2,448 calls per year over the past 5 years.
A staff made up of a cost-effective combination of full and part time firefighters, responds from 2 fully operational stations and provides 24-hour fire suppression and emergency medical services (Advanced Life Support and Basic Life Support).
Throughout the United States, a department’s fire suppression efforts are evaluated by the Insurance Services Office, Inc. (ISO). ISO analyzes the data and provides the community with a rating of 1-10, with the lower score being a more favorable rating. The scoring is based on assessment of the community’s fire department (50%); water supply (40%) and fire alarm and communication system (10%). Insurance companies may look at a community’s ISO rating when establishing insurance rates for residents and businesses. As of February, 2016, Concord Township’s ISO rating is 4/4y.
In 2020, ISO again evaluated Concord Township. Effective May 1, 2021 Concord Township’s ISO rating will be an improved 3/3Y.
This rating indicates that Concord Township has an adequately staffed, adequately trained fire department. The department is equipped with the appropriate number and type of apparatus to respond to fires. Calls to 911 are handled quickly and efficiently through the Lake County Central Communications Dispatch Center. The fire department has a working relationship with the 3 water companies who service Concord Township. We have a well-established hydrant program in which the water flows and functioning of each hydrant are evaluated and tested by the firefighters each year.
Concord Township firefighters are trained and equipped to respond to a variety of special rescues, including hazardous materials, rope rescue, large scale search rescues and ice rescues. In addition, mutual aid agreements with our neighboring departments is available to assist with larger scale incidents, fires and all special rescues.
Emergency Medical Services
Concord Township Fire Department is ready to respond to your medical calls for service with a paramedic staff and state of the art medical equipment 24 hours a day, 7 days a week.
Concord Township transports patients to a number of area hospitals, with TriPoint Medical Center, University Hospitals Geauga, Cleveland Clinic Hillcrest and Lake Health West being the destination for the majority of transports. There are instances when EMS personnel must transfer a patient to another agency to complete the transport, such as when a victim of a vehicle crash must be flown to a trauma center. There are also specific cases when a patient requires specialized care. Whenever possible, a patient is presented with a choice of destination hospitals and all attempts are made to follow patient requests.
To ensure adequate funding to equip and train our EMS providers, Concord Township implemented EMS billing in 2006. A “soft billing” approach means the financial liability of a Concord Township resident for an EMS transport is limited to what their insurance company pays on the claim. Presently, the Township is contracted with Emergency Management and Consultants (EMS/MC) for billing services. EMS/MC may contact residents to obtain insurance information necessary to file a claim. EMS/MC customer service representatives may be reached at 800-814-5339.
The American Heart Association has recognized the professionalism of Concord’s EMS providers. The Department has received the 2016 American Heart Association’s Mission: Lifeline EMS Bronze Award and 2019 American Heart Association’s Mission Lifeline Silver Plus Recognition for implementing quality improvement measures for the treatment of patients who experience severe heart attacks.