NOPEC
Concord Township is a member of NOPEC’s natural gas and electric aggregation programs. As a nonprofit group of over 235 Ohio communities, NOPEC negotiates lower utility rates. Since 2001, NOPEC has saved residents and businesses hundreds of millions of dollars on their energy costs. NOPEC also provides member communities with energy-saving grants, low-interest rate financing for energy-efficiency projects, and community outreach programs to help residents learn how to save even more.
How to Opt-Out
Residents can now take a picture of their completed opt-out form and email it to [email protected]. (This option will also be given when residents call the call center number, 1-855-667-3201).
As a resident of Concord Township, you are automatically included as a member of NOPEC unless you choose not to be. Ohio has an “opt-out” program. This means that all eligible customers of an aggregated community become part of the buying group unless they take specific action to opt-out of the aggregation. Opt-out notices are sent to all eligible natural gas consumers every two years and every three years to all eligible electric consumers.
Visit NOPEC’S website to learn more about the NOPEC or call NOPEC’s 24/7 Customer Care Center at 855-667-3201 (855-NOPEC01).
Electric Outages
At the first hint of severe weather, the Illuminating Company activates a storm response plan which often includes securing additional resources from sister utilities and contractors so that they can deploy them to the hardest-hit areas, if necessary.
The impact of severe weather remains unclear until it hits the region, and utility workers are ready to roll if it does cause outages. In addition to having around-the-clock, all-hands-on-deck coverage during severe weather, FirstEnergy’s utilities in Ohio – including the Illuminating Company – have additional resources on standby to assist line crews with any potential outages that might occur.
We encourage residents to prepare, too:
- Customers can subscribe to email and text message alert notifications to receive weather alerts in advance of major storms. They can also use two-way text messaging to report outages, request updates on restoration efforts, and make other inquiries about their electric accounts. More information about these communications tools is available online at www.firstenergycorp.com/connect.
- Check out our real-time outage page for the most up-to-date information on your outage, including causes, estimated restoration times and crew status.
- Keep your refrigerator and freezer closed to preserve food for as long as possible. Consider purchasing bags of ice and placing them inside to help save perishable food.
- Consider keeping an emergency kit handy with items such as a flashlight, first-aid kit, extra batteries, bottled water, cell phone and car charger and a battery-powered radio.
- Turn off or unplug sensitive electrical devices to safeguard them from power surges that may occur during the restoration process. Leave an incandescent light on so you know when the power comes back.
- NEVER OPERATE A GENERATOR INSIDE YOUR HOME. Exhaust from backup generators contain a high level of carbon monoxide (CO) gas, which can be dangerous or even fatal if inhaled.
- Do not use candles around pets or small children and never leave burning candles unattended.
- In the event of a power outage, customers should report it to us by calling 1-888-LIGHTSS (1-888-544-4877) or clicking the “Report Outage” link on www.firstenergycorp.com. Customer reported outages help us pinpoint the damage locations, which can help speed restoration.
FirstEnergy Tips for Managing through a Power Outage
Street Light Outages
Residents can report street light outages by visiting FirstEnergy or calling 1-888-LIGHTSS (1-888-544-4877) to submit a service request.
Tips on How to Save Money on Your Electric and Gas Bills
View Apples to Apples comparison charts to evaluate electric and natural gas offers.
Electricity
Find your price per kilowatt hour (kWh) on your most recent electric bill and compare it to the price offered by other suppliers in our local marketplace. Price per kWh can change weekly, even daily with some suppliers. Most of the time, the daily/weekly changes are a few pennies, but the price may increase more dramatically with seasonal changes.
Natural Gas
Find your price per MCF on your most recent gas bill and compare it to the price offered by other suppliers in our local marketplace. Although the price per MCF is more stable, it still fluctuates by season.
Water
Aqua Ohio
(440) 255-3984
Lake County Department of Utilities
(440) 350-2070
Painesville City
(440) 392-2975
Natural Gas
Enbridge Gas Ohio
1 (800) 362-7557
Northeast Ohio Natural Gas Corp.
1 (800) 237-2099
Electric
The Illuminating Company
1 (800) 589-3101
Painesville City
(440) 392-5797
Internet/Cable/Phone
AT&T
(844) 723-0252
DIRECTV
(844) 937-4082
DISH
(877) 778-3980
Spectrum
(877) 772-2253
Viasat
(855) 916-3177